One of the co-heirs of the bank client asked the bank to debit the deceased’s account for a bill for expenses incurred by her prior to the customer’s death, and

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The customer closed his Pillar 3a account and issued his bank with a corresponding instruction for the attention of its pension foundation. The closure process took almost a month in

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The customer wanted to withdraw her Pillar 3a balance and pay it into the pension fund (Pillar 2). She accused the bank of not having performed this transaction in the

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The two children and sole heirs of a customer did not agree with the fact that the bank’s vested benefits foundation had paid the customer’s vested pension benefits to his

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The customer held a Pillar 3a account with the bank’s pension foundation. He complained that the interest rate for said account had been reduced twice without him being informed about

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