Banking Ombudsman newly competent for clients of PostFinance

May 31st, 2016

The Board of Directors of the Swiss Bankers Association (SBA) approved the membership request of PostFinance on 19 May 2016. By joining the SBA, the financial service provider is now

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Publication of long-term dormant assets

December 16th, 2015

Banks in Switzerland have begun publishing an online list of assets that have been dormant for a long time. More Information are available, please consult the press release of the Swiss

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Banking Ombudsman responds to rising requirements

July 2nd, 2015

Banking Ombudsman’s Office adapts to the changing world of banking Increased customer expectations and requirements Financial Services Act must not affect arbitration 2,002 cases dealt with by the Banking Ombudsman

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Bundesgesetz über die Finanzdienstleistungen (FIDLEG)

May 22nd, 2015

Die Stellungnahmen des Schweizerischen Bankenombudsman zur Vernehmlassungsvorlage für ein Bundesgesetz über die Finanzdienstleistungen (FIDLEG) finden Sie einerseits als Vollversion (vom 30. Oktober 2014), anderseits als Kurzversion (22. Mai 2015) hier.

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Executive Summary Annual Report 2013

July 3rd, 2014

Foreword Since July 1, 2013, I have been privileged to lead a competent and dedicated team that offers its services with pride. Thanks to the confidence of the foundation board

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