25 years of the Banking Ombudsman: as relevant as ever.

June 28th, 2018

In 2017, the Swiss Banking Ombudsman dealt with 2027 cases. Charges and early redemption penalties remain the most common issues. The Ombudsman calls for willingness to compromise. Case studies also

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Banking Ombudsman would like to see mitigation of procedural costs

June 29th, 2017

At his annual media conference, the Swiss Banking Ombudsman addressed a long-standing issue for the Ombudsman’s Office, namely bank charges. “Banks are increasingly charging fees for services that have previously

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Financial Services Act: sensible, up-to-date legislation

June 30th, 2016

At his annual media conference the Swiss Banking Ombudsman spoke positively about current developments in the legislation project Financial Services Act. Marco Franchetti said: “From the perspective of the Banking

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Banking Ombudsman newly competent for clients of PostFinance

May 31st, 2016

The Board of Directors of the Swiss Bankers Association (SBA) approved the membership request of PostFinance on 19 May 2016. By joining the SBA, the financial service provider is now

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Publication of long-term dormant assets

December 16th, 2015

Banks in Switzerland have begun publishing an online list of assets that have been dormant for a long time. More Information are available, please consult the press release of the Swiss

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