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Categories of cases

  • Abuse and fraud (5)
  • Account / Savings account / Counter (4)
  • Charges and commissions (6)
  • Fixed-rate mortgage (4)
  • Investment advice and asset management (5)
  • Miscellaneous (9)
  • Other loans (2)
  • Payment transactions (6)
  • Pension products (5)
  • Proof of identity (6)
  • Stock exchange and custody accounts (5)

Archive of cases

  • 2018
  • 2017
Swiss Banking Ombudsman
Bahnhofplatz 9
P.O. Box
CH-8021 Zurich
Phone (08.30 - 11.30 h)
+41 43 266 14 14 Deutsch / English
+41 21 311 29 83 Français / Italiano
Telefax +41 43 266 14 15
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